Warranty Management
FloWave Warranty Management, a strategic touch point for organization to claim customer satisfaction and enhance customer experience. With a proper post sales support you can increase customer confidence and gain competitive advantage. An unhappy customer is a lost customer, a proper warranty management gives an opportunity to recover the customer and take corrective measures.
What can Warranty Management do for you?
- Turns your organization liability to a competitive advantage
- Manage warranty claims of customers from end to end
- Tracks & manages your SLA committment
- Spare parts & inventory management
- Improves and enhances customer experience
- Ability to identify fault patterns
- Manage and monitor service engineers
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